• Make sure the output tray is not overly full.
• Make sure the media guide are adjusted snugly against the media, but do not crinkle
or bend the media.
Errors (Windows)
• Printhead Problem - The printhead appears to be missing or damaged
•
Incompatible Printhead
•
Printhead problem and advanced printhead maintenance
•
Device Disconnected
•
Ink Alert
•
Cartridge Problem
•
Cartridge Problem
•
Paper Mismatch
•
The cartridge cradle cannot move
•
Paper Jam
•
The printer is out of paper.
•
Incompatible Cartridge(s)
•
Printer Offline
•
Printer Paused
•
Document failed to print
•
Ink Service Capacity Warning
•
Previously used genuine HP cartridge
•
General printer error
Printhead Problem - The printhead appears to be missing or damaged
Use the following to correct the error:
Advanced printhead maintenance
Incompatible Printhead
The printhead installed is not intended for use in this printer, or it may be damaged
Use the following to correct the error:
•
Advanced printhead maintenance
•
Supplies
Printhead problem and advanced printhead maintenance
This section covers the following topics:
•
Printhead problem - The following printhead has a problem
•
Advanced printhead maintenance
Chapter 4
96 Maintain and troubleshoot
