Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Ink system failure
Use the following to correct the error:
Turn off the product, unplug the power cord, and wait 10 seconds. Then, plug the power
cord back in and turn on the product.
If you continue to receive this message, write down the error code provided in the
message on the product display, and then contact HP support. Go to
www.hp.com/
support.
If prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Cause: The printhead or the ink delivery system failed and the product can no longer
print.
Cartridge Problem
Choose your error
•
The following cartridge appears to be missing or damaged
•
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
The following cartridge appears to be missing or damaged
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alerts, consider having a replacement cartridge available
to avoid possible printing delays. You do not need to replace the ink cartridges until
print quality becomes unacceptable.
For information on recycling used ink supplies, see
HP inkjet supplies recycling
program.
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
Make sure the ink cartridges are in the proper slot.
Use the following to correct the error:
Replace the ink cartridges
Cartridge Problem
The following cartridge has a problem
Chapter 4
104 Maintain and troubleshoot
