Troubleshooting PostScript Errors
The following situations are PostScript language specific and may occur
when several printer languages are being used.
Note To receive a printed or screen displayed message when PostScript errors
occur (in a non-GX environment) open the Print Options dialog box
and click the desired selection next to the PostScript Errors section.
• The job prints in Courier (the printer’s default typeface) instead of the
typeface you requested.
The requested typeface is not downloaded. A personality switch may
have been performed to print a PCL job just before the PostScript
printing job was received. Download the desired font and send the print
job again.
• A legal page prints with clipped margins.
You may need to print your job at 300 dots per inch, reduce the
complexity of the page, or install more memory.
• A PostScript error page prints.
Make sure the print job is a PostScript job. Check to see whether the
software application expected a setup or PostScript header file to be sent
to the printer.
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Problem Solving
EN Problem Solving 5-21
