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12 Out-of-Warranty Service Information
Service Out Of Warranty: If the warranty period for your xPower300 has
expired, if the unit was damaged due to misuse, incorrect installation or if
other conditions of the warranty have not been met, or if no dated proof of
purchase is available, your unit may be serviced/replaced for a minimum
flat fee of $85.00 US ($130.00 CDN). To return your xPower300 for out of
warranty service, contact Xantrex customer service for a Return Material
Authorization (RMA) number and follow the other steps outlined in the
section How Do You Get Service? above. Options for payment (e.g.
credit card or money order) will be explained by the customer service
representative. In cases where the minimum flat fee does not apply (e.g.
incomplete units or units with excessive damage), an additional fee will be
charged. If applicable, you will be contacted by customer service once
your unit is received. The minimum flat fee is subject to change without
notice.