Xantrex Technology 600 Portable Generator User Manual


 
27
xPower600 Owners Manual
13.0 Limited Warranty (USA and Canada
only) and Out-of-Warranty Service
Information
What Does This Warranty Cover? Xantrex manufactures its products from parts and
components that are new or equivalent to new, in accordance with industry standard
practices. This warranty covers any defects in workmanship or materials.
How Long Does The Coverage Last? This warranty lasts for 12 months from the date
of purchase except for the battery (see details below). Implied warranties of
merchantability and fitness for a particular purpose are limited to twelve months from
date of purchase. Some jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
What Does This Warranty Not Cover? This warranty will not apply where the product
has been misused, neglected, improperly installed, physically damaged or altered,
either internally or externally, or damaged from improper use or use in an unsuitable
environment. Xantrex does not warrant uninterrupted operations of its products. Xantrex
shall not be liable for damages, whether direct, incidental, special, or consequential,
or economic loss even though caused by the negligence or fault of Xantrex. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
What Will Xantrex Do? With the exception of the internal battery, Xantrex will, at its
option, repair or replace the defective product free of charge. Xantrex will, at its own
option, use new and/or reconditioned parts made by various manufacturers in performing
warranty repair and building replacement products. If Xantrex repairs or replaces a
product, its warranty term is not extended. Xantrex owns all parts removed from repaired
products.
What Will Xantrex Do To Remedy A Battery Defect? Xantrex will replace a battery
free of charge, should it be found defective within 6 months of purchase. During the
balance of the 12 month warranty period, Xantrex will charge a fee of $60 US to replace
the original battery with a new battery when the product is returned under warranty.
How Do You Get Service? In order to qualify for the warranty, dated proof of purchase
must be provided and the product must not be disassembled or modified without prior
authorization by Xantrex. If your product requires warranty service, please return it to
the place of purchase along with a copy of your dated proof of purchase. If you are
unable to contact your merchant, or the merchant is unable to provide service, contact
Xantrex directly:
BY PHONE: (604) 420-1585
(toll free) 1-800-670-0707
BY FAX: (604) 420-2145
(toll free) 1-800-994-7828
BY EMAIL: support.xpower@xantrex.com