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REMEDY
PROBLEM
PROBABLE CAUSE
3. Heater not functioning but
heater light on.
A. Heater plug loose.
B. Element malfunction.
C. Relay malfunction.
A. Check Heater Plug connection
System Control Module.
B. *
C. *
5. Abnormal water usage. A. Leak in suction line, discharge
line, or connections.
B. Excessive evaporation and/or
splashing.
A. Repair leak.
B. Use rigid spa cover; lower thermostat
setting.
*Note: The skills and tools necessary for the safe repair of this spa require the
services of qualified service personnel. Contact your Jacuzzi Whirlpool Bath
Authorized Service Agent or Dealer.
2. Heater not functioning. A. Heater mode not selected.
B. High temperature safety switch
tripped.
C. Thermostat set lower than water
temperature.
D. No power to heater.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
H. Flow switch not operating.
A. Select HTR/FLTR mode.
B. Reset button on heater after water
has cooled; see *Note if switch
continues to trip.
C. Turn to desired temperature.
D. Check house circuit breaker and
GFCI.C. Turn to desired tempera-
ture.
E. *
F. *
G. *
1. Control Switches do not
respond.
A. No power to the unit.
B. Actuated too rapidly.
C. High Temperature Safety Switch is
tripped.
A. Turn on circuit breakers. Reset GFCI.
B. Wait 60 seconds; system will be
restored automatically.
C. Reset button on heater after water has
cooled.cooled. See *Note if switch
continues to trip.
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High content of solids in water.
G. Filter motor plug not connected
to System Control Module.
A. Clean strainer/skimmer basket.
B. Clean or replace.
C. See “Chemistry” section.
D. Run filter.
E. See Maintenance section.
F. Use clarifier or drain and refil spa.
G. Check Filter Motor connection on
System Control Module.
4. Water not clean.
6. Low water flow from jets. A. Normal operation in FILTER or
HTR/FLTR or AIR mode.
B. Low water level.
C. Clogged or blocked suction
strainer or skimmer basket.
D. Dirty filter.
E. Adjustable jet partially closed.
A. Select JETS mode for maximum
flow.
B. Fill to water level indicator mark on
skimmer/filter frame.
C. Clean strainers or skimmer baskets.
D. Clean or replace.
E. Open jet.
TROUBLESHOOTING GUIDE