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SECTION 15: THE ROBERTS GORDON
®
VANTAGE
®
HE WARRANTY
61
SECTION 15: THE ROBERTS GORDON
®
VANTAGE
®
HE WARRANTY
ROBERTS-GORDON LLC WILL PAY FOR:
Within 36 months from date of purchase by buyer or 42
months from date of shipment by Roberts-Gordon LLC
(whichever occurs first), replacement parts will be provided
free of charge for any part of the product which fails du e to
a manufacturing or material defect.
Roberts-Gordon LLC will require the part in question to be
returned to the factory. Roberts-Gordon LLC will, at its sole
discretion, repair or replace after determining the nature of
the defect and disposition of part in question.
ROBERTS GORDON
®
Replacement Parts are warranted
for a period of 12 months from date of shipment from
Roberts-Gordon LLC or the remaining ROBERTS
GORDON
®
VANTAGE
®
HE warranty.
ROBERTS-GORDON LLC WILL NOT PAY FOR:
Service trips, service calls and labor charges.
Shipment of replacement parts.
Claims where the total price of the goods have not
been paid.
Damage due to:
• Improper installation, operation or maintenance.
• Misuse, abuse, neglect, or modification of the
ROBERTS GORDON
®
VANTAGE
®
HE in any way.
• Use of the ROBERTS GORDON
®
VANTAGE
®
HE for
other than its intended purpose.
• Incorrect gas or electrical supply, accident, fire, floods,
acts of God, war, terrorism, or other casualty.
• Improper service, use of replacement parts or acces-
sories not specified by Roberts-Gordon.
• Failure to install or maintain the ROBERTS GORDON
®
VANTAGE
®
HE as directed in the Installation, Opera-
tion and Service manual.
• Relocation of the ROBERTS GORDON
®
VANTAGE
®
HE after initial installation.
• The use of the ROBERTS GORDON
®
VANTAGE
®
HE
in a corrosive atmosphere containing contaminants.
• The use of the ROBERTS GORDON
®
VANTAGE
®
HE
in the vicinity of a combustible or explosive material.
• Any defect in the ROBERTS GORDON
®
VANTAGE
®
HE arising from a drawing, design, or specification
supplied by or on behalf of the consumer.
• Damage incurred during shipment. Claim must be filed
with carrier.
WARRANTY IS VOID IF:
The ROBERTS GORDON
®
VANTAGE
®
HE is not installed
by a contractor qualified in the installation and service of
gas fired heating equipment.
Yo u cannot prove original purchase date and required
annual maintenance history.
The data plate and/or serial number are removed,
defaced, modified or altered in any way.
The ownership of the ROBERTS GORDON
®
VANTAGE
®
HE is moved or transferred. This warranty is
nontransferable.
Roberts-Gordon LLC is not permitted to inspect the
damaged equipment and/or component parts
.
READ YOUR INSTALLATION, OPERATION AND
SERVICE MANUAL
If you have questions about your equipment, contact your
installing professional. Should you need Replacement
Parts or have additional questions, call or write:
Roberts-Gordon LLC
1250 William Street
P. O. B ox 44
Buffalo, New York 14240-0044
Telephone: +1.716.852.4400
Fax: +1.716.852.0854
Toll Free: 800.828.7450
www.rg-inc.com
www.radiantheaters.com
Roberts-Gordon LLC
's liability, and your exclusive
remedy, under this warranty or any implied
warranty (including the implied warranties of
merchantability and fitness for a particular
purpose) is limited to providing replacement
parts during the term of this warranty.
Some
jurisdictions do not allow limitations on how long an
implied warranty lasts, so this limitation may not apply to
you. There are no rights, warranties or conditions,
expressed or implied, statutory or otherwise, other than
those contained in this warranty.
Roberts-Gordon LLC shall in no event be responsible
for incidental or consequential damages or incur
liability for damages in excess of the amount paid by
you for the ROBERTS GORDON
®
VANTAGE
®
HE. Some
jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so this limitation or
exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
which vary from jurisdiction to jurisdiction.
Roberts-Gordon LLC shall not be responsible for failure to
perform under the terms of this warranty if caused by
circumstances out of its control, including but not limited to
war, fire, flood, strike, government or court orders, acts of
God, terrorism, unavailability of supplies, parts or power.
No person is authorized to assume for Roberts-Gordon
LLC any other warranty, obligation or liability.
LIMITATIONS ON AUTHORITY OF
REPRESENTATIVES:
No representative of Roberts-Gordon LLC, other than an
Executive Officer, has authority to change or extend these
provisions. Changes or extensions shall be binding only if
confirmed in writing by Roberts-Gordon LLC's duly
authorized Executive Officer.