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www.remingtonpowertools.com
TROUBLESHOOTING
Note: For additional help, visit our technical service web site at www.remingtonpowertools.com.
WARNING: Unplug Pole Trimmer from power source before servicing. Severe injury or death could occur
from fi re, electrical shock, or body contact with moving blades.
OBSERVED FAULT POSSIBLE CAUSE REMEDY
Motor does not run when you squeeze
trigger lever
1. Trigger lock button not pressed to release
trigger lever
2. Extension cord connection is loose
3. Household circuit breaker is tripped or
open line fuse
4. Bad motor brushes
5. Open wiring on Pole Trimmer
1. Push lock button forward and squeeze
trigger lever (see Starting the Pole Trim-
mer)
2. Check cord connections
3. Check circuit breaker or line fuse
4. Call for Technical Service
5. Call for Technical Service
Motor runs, but cutting blades do not
move
Pole Trimmer damaged. Do not use Pole
Trimmer
Call for Technical Service
Pole Trimmer smokes during operation Pole Trimmer damaged. Do not use Pole
Trimmer
Call for Technical Service
REPAIR SERVICE
Note: Only use original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Each Authorized Service Center is indepen-
dently owned and operated.
For additional Service Center or warranty
information, call 1-800-626-2237or visit
our Technical Service web site at www.
remingtonpowertools.com.
Warranty service
If product requires warranty service, return
it to nearest Authorized Service Center.
You must show proof of purchase. If faulty
materials or workmanship caused damage,
we will repair or replace product without
charge. Note: Normal wear, misuse, abuse,
neglect, or accidental damage is not covered
under warranty.
Non-warranty service
If product requires service, return it to nearest
Authorized Service Center. Repairs will be
billed to you at regular repair list prices.
TECHNICAL
SERVICE
You may have further questions about as-
sembling, operating, or maintaining this
product. If so, you can visit our Technical
Service web site at www.remingtonpower-
tools.com or contact our Technical Service
Department at 1-800-626-2237(English
Only). You may also write to:
DESA Power Tools
ATTN: Technical Service P.O. Box 90004
Bowling Green, KY 42102-9004
When contacting DESA Power Tools, have
ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (Include copy of receipt
for written requests).
REPLACEMENT PARTS
AND ACCESSORIES
For original replacement parts and acces-
sories, contact your nearest Authorized
Dealer or Authorized Service Center for this
product. If they can not supply the part or
accessory, contact your nearest Parts Central
listed on page 42. Each Authorized Dealer,
Authorized Service Center, and Parts Central
is independently owned and operated.
See pages 40 and 41 for an Illustrated Parts
List.
If you need additional referral information,
contact our Technical Service Department
(see Technical Service).
In Canada call 1-800-561-3372 for parts
information.