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The Receiver Collar has
injured my pet’s neck.
•Failing to follow the important safety information at the
front of the Operating and Training Guide has caused
pressure ulcers. Some descriptions of advanced pressure
ulcers describe the sores as looking like burns on the
dog’s neck. Be assured that electronic collars do not use
enough energy to create electrical burns. The energy in
an output pulse is only a few thousandths of a Joule; it is
similar in nature to the static pulse that you may feel when
getting out of your car. In some cases, pressure ulcers
are described as chemical burns. The battery in your
Receiver Collar is sealed, in addition, your collar’s housing
is also sealed. This redundant sealing makes it virtually
impossible, without misuse or abuse, for your Receiver
Collar battery to leak onto your pet’s neck. Please review
and follow the important safety information on page 2,
and the instructions in Step 6 under the heading “Fit the
Receiver Collar” on pages 13 and 14.