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The Receiver Collar activates
in the middle of the yard.
•The Receiver Collar activates when it loses the Transmitter
signal. This sometimes occurs if a large metal object
is between the Receiver Collar and Transmitter, if the
orientation of the Receiver Collar changes near the Boundary
Zone, or if the surrounding “electronic noise” interferes with
the signal. If this continues to occur, consider relocating the
Transmitter and resetting the Pet Area.
The Receiver Collar is
beeping but my pet is not
responding to the Static
Correction.
•Make sure the Static Correction Level is set at 2 or above.
•Test the Receiver Collar with the Test Light.
•If the Test Light flashes, check the fit of the Receiver Collar.
•Trim your pet’s fur where the Contact Points touch the
neck and/or switch to the longer Contact Points.
•Contact Points must be in contact with dog’s skin.
•Increase the Static Correction Level.
•Repeat training steps to reinforce training.
My pet reacts strongly to
the Static Correction and has
become fearful.
•Lower the Static Correction Level.
•Make sure you are in control of the situation when your pet
receives his first Static Corrections (have him on a leash
attached to a separate, non-metallic collar) and lead him
into the Pet Area and praise him. If your pet remains fearful,
suspend training and start again the next day. Make sure to
end all training sessions on a positive note with lots of praise
and play.
The Transmitter Power Light is
not on.
•Make sure the Power Light on the Power Adapter is on
when plugged into a working 120 volt wall outlet.
•If Power Adapter Light is not on, contact the Customer Care
Center for a replacement Power Adapter.
I was setting up the Pet Area
and after I turned down the
Boundary Control Dial, the
Receiver Collar would no
longer beep or correct.
•You may have turned the Boundary Control Dial down too
quickly, causing the Receiver Collar to go into power-fail
mode. This is a safety feature designed to protect your
pet when power to the Transmitter goes out. With the
Receiver Collar within 10 feet of the Transmitter, readjust
the Boundary Control Dial as shown in Step 4 and reset the
Boundary Zone, making sure to turn the dial down slowly.
My next-door neighbor has
an In-Ground Containment
System and the Receiver
Collar does not activate near
their property.
•Your neighbor’s In-Ground Fence signal may interfere with
the operation of the Receiver Collar preventing activation
close to their fence. To minimize the interference, reduce
the size of the Pet Area or move the Transmitter away from
the In-Ground Fence System.
•Adjust the Pet Area so that the Receiver Collar activates
at least 5 feet beyond the reduced Boundary setting when
walking towards the In-Ground Fence.