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Problem Cause and Remedy
Motor Noises
• It sounds and feels like the massage heads are
straining to get over wrinkles in the cloth.
• The motor groans when it comes under load.
• There is excessive noise during Tapping. (The noise
is greater at the top of the massage lounger.)
• There is a creaking noise when the massage heads
are in operation.
• There is a rattling sound when the massage heads
move up or down.
• The belt can be heard rotating.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a noise when the backrest cushion moves
over the armrest when the seat is reclining.
• There is a noise when I sit down.
• There is a strange sound when the massage heads
move in and out.
• When the power switch is turned on there is a
humming sound.
• Air massage-related sounds.
There is a hissing sound of air escaping.
There is a humming sound from the pump.
• The legrest rattles.
• There is an unstable sound when air escapes during
the leg stretch.
PROBLEM
TROUBLESHOOTING
These sounds are perfectly normal and will not have
any effect on the operation of the unit.
H
The massage heads stop during operation.
When excessive force is applied to the massage
heads during operation, in the interests of safety the
massage heads may stop moving.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again. If the massage
heads stop again, position yourself so that your back
is not completely in contact with the backrest.
H
The height of the left and right massage
heads is different.
An alternating tapping method is employed, which
means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
H
The massage heads do not come up to the
shoulder or neck.
The position of the massage heads is incorrect.
(See Page 12)
H
It is not possible to recline the unit.
The legrest cannot be raised or lowered.
If the unit encounters an obstacle or if excessive
force is exerted on it during operation, in the interests
of safety the unit will come to a stop.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
H