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15.0 Troubleshooting Procedures
In the event your Jacuzzi
®
spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check the message on the panel display. If you are still not satis-
fied it is working properly, please follow the appropriate troubleshooting
instructions below. Note: If any of the supply cords to the accessories
are damaged, they must be replaced by authorized service personnel.
Contact your authorized Jacuzzi dealer or qualified service technician.
15.1 None of the Components Operate (e.g. Pump, Light)
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3.
Contact your authorized Jacuzzi dealer or qualified service
technician.
15.2 Pump Does Not Operate But Light Does
Press the JETS 1 button:
1. If no water movement is detected, make sure power is going to the
spa and check the water level. If it does not solve the problem, con-
tact your authorized Jacuzzi dealer or qualified service technician.
2. The main pump operates but no water flows to jets. Pump may not
be properly primed. This can happen after the spa is drained and
refilled. Press the JETS 1 button several times, never leaving the
motor on for more than 5 to 10 seconds at a time. Turn power off
and let the air out by loosening the cap on the diverter valve (J-220
models only) and/or remove the filter. Refer to section 9.2 (page
18). Make certain you tighten the diverter cap and/or reinstall the
filter before turning on spa power and restarting the pump.
15.3 Poor Jet Action
1. Press the JETS 1 button to make certain pump #1 is on.
2. Open all air controls to their full on position (counterclockwise).
3. Check for dirty filter. Clean, if necessary (section 12.1 page 24).
4. Make sure jets are all the way open (section 10.5 page 22).
15.4 Water is Too Hot
Reduce thermostat setting.