Filter
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14
1-800-282-2886
Problem Solving
CAUTION: Turn off the switch and unplug the electrical cord before servicing.
ENGLISH
Problem Cause Solution
Motor will not start. Power Plug
On/Off Switch
Thermal Cut Off
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Press on/off switch.
• Refer to page 5.
Motor suddenly stops. Thermal Cut Off • Refer to page 5.
Does not clean carpet or bare floor Dust Cup and Filter(s)
Belt
Brush Roll
Hose
Clear blockage
• Empty the dust cup. Clean or change the filter.
Clean the filter screen. Hint: If picking up fine
dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks
airflow through the filter. Make sure the filter is
clean and properly installed.
• Replace a cut, or out of shape belt.
• Clean hair and thread from bristles and end cap
area. Replace brush roll if bristles are worn.
• Remove any clogs from the hose. See page 13.
• Remove blockage. See page 13.
No suction at the end of the hose Dust Cup and Filter(s)
Hose
Clear blockage
• Empty the dust cup. Clean or change the filter.
Clean the filter screen. Hint: If picking up fine dust,
the dust cup may not look full, but a fine substance
tends to reduce suction when it blocks airflow
through the filter. Make sure the filter is clean and
properly installed.
• Remove any clogs from the hose. See page 13.
• Check hose for cuts or holes.
• Remove blockage. See page 13.
Noise from the brush roll area Belt • Replace a cut or out of shape belt.
Cleaner is hard to push Belt • Replace a cut or out of shape belt.
Brush roll with not turn Belt • Replace a cut or out of shape belt.
Handle will not release Handle release • Step on outer edge of hood to release.