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Impulse™ 648 User Manual Rev. 6 Page 15 of 21
General Troubleshooting
Symptom Possible Cause Possible Action
Circuit breaker or fuse
keeps blowing
· Excessive load on the circuit
· Make sure that the total load does not
exceed 80% of the breaker or fuse
nominal current
· Short circuit along the power lines
· Check the power lines and power cords
Product does not power
up
· No energy on power outlet
· Check power outlet
· Change to another outlet
·
Loose or damaged power cord
·
Check the power cord
· Blown fuse
· Replace blown fuse with a good one of
the same type and rating
·
Internal problem
·
Send product for repair
Product does not
respond to DMX
· Wrong starting address on the
product
· Set the correct starting address on the
product
·
Use the right fader(s) on the controller
· Wrong DMX personality on the
product
· Set the correct DMX product’s
personality
· Assign the faders accordingly
· Wrong polarity setting on the DMX
controller
· Change the signal polarity on the
controller
· Loose or damaged DMX cable
· Check the DMX cable before the faulty
unit
·
Internal problem
·
Send product for repair
Intermittent DMX
Problems
· Signal cables are not DMX
compatible
· Replace non DMX cables with true
DMX cables
· Interference with AC or radio
signals
· Keep DMX cables away from AC wires
or radio equipment
· DMX cable too long · Install an optically coupled DMX
amplifier right before the product with
intermittent problems
· Too many products connected · Install an optically coupled DMX
amplifier after unit #32
· Terminator not connected
· Install a terminator, as indicated in the
DMX Primer section.
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.