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TROUBLESHOOTING
Before requesting service: Please consult this troubleshooting guide before contacting your dealer for assistance.
PROBLEM
POSSIBLE REMEDIES
FAN WILL NOT START Check main circuit fuses, circuit breakers, or wall switch position.
Check all wire connections, making sure the power is turned off during this inspection.
Check that reverse switch is not set in center of throw.
FAN WOBBLES OR SHAKES Be sure canopy pin is properly set into the slot on the ball.
EXCESSIVELY Check the screws holding the blade holders to the fl ywheel (or direct drive motor). Tighten as necessary.
Check that bladeholders have not been bent during installation.
FAN NOISY DURING Check and tighten light fi xture retaining screws, glass shade screws and/or the lightbulb(s) as necessary.
OPERATION Tighten the blade to bladeholder screws.
Tighten canopy screws and mounting plate assembly.
Check and tighten blade holders to fl ywheel (or Direct Drive motor).
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have
fallen off the wire splices. Tighten or adjust as necessary.
BREAK-IN PERIOD Let fan run at high speed for two hours
DOES NOT RUN ON If new, “break-in” may be required; run at higher speed for several days
LOW SPEED
FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE: Defective reverse switch, defective
capacitor, or open motor winding, replace reverse switch assembly, PCB assembly, or motor unit.
FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED: Defective three-speed pull-chain switch assembly, or
defective capacitor, replace three-speed pull-chain switch assembly, or PCB assembly.
For questions or to locate the nearest Casablanca Authorized Service Center call toll free: 1-888-227-2178
or visit us on the Web at: www.casablancafanco.com
Fan Finishes
• For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the fi nish.
• A vacuum cleaner brush nozzle can remove heavier dust.
• Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened
soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the fi nish.
Blades
• Wood-fi nish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish
may be applied for added protection and beauty.
• For painted, high-gloss or plastic blades (ABS), surface smudges or an accumulation of dirt and dust can be removed
easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive
cleaning agents as these will damage the fi nish.
No Need for Lubrication
• Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are
lubricated for life.
• Do not attempt to oil the motor.
Changing Lightbulbs
• Be sure to turn the power to OFF at the wall switch or circuit breaker before changing lightbulbs.
• Replace bulbs with the same type as you removed from the light fi xture.
• The maximum wattage rating for this fan’s light kit is 100 watts.
CARE RECOMMENDATIONS