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Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
Caring for Finishes: For cleaning, a soft brush or lint-free cloth
should be used to prevent scratching the finish. A vacuum cleaner
brush nozzle can remove heavier dust. Surface smudges or an ac-
cumulation of dirt and dust can easily be removed by using a mild
detergent and slightly dampened soft cloth. An antistatic agent
may be used, but never use abrasive cleaning agents. These will
damage the finish. Painted and high-gloss blades may be cleaned
in the same manner.
Blades: Wood finish blades should be cleaned with a furniture
polishing cloth. Occasionally, a light coat of furniture polish may
be applied for added protection and beauty.
Never Lubricate this Fan!
The precision motor at the heart of your Casablanca fan features
sealed bearings that are lubricated for life. Do not attempt to oil
the motor.
Changing Light Bulbs
Be sure to turn power to the fan OFF at the wall switch or circuit
breaker before changing light bulbs. Replace bulbs with same type as
removed from the fixture. Each fan is rated for a maximum TOTAL
wattage of lighting.
In compliance with US Federal Energy Regulations, this ceiling fan
contains a device that restricts the light kit to a maximum of 190
watts. Exceeding that limit or the marked limit on this product may
result in a fire hazard or improper operation.
NO FAN OR LIGHT Check main circuit fuses, curcuit breakers, or wall switch position. Check all wire connections, making
sure the power is turned off during this inspection.
FAN WOBBLES OR SHAKES Be sure canopy pin is properly set into the slot on the ball
EXCESSIVELY Check the screws holding the blade holders to the fan motor. Tighten as necessary.
Check the angle of the blades to make sure that a blade holder has not been bent during installation.
FAN NOISY DURING Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s).
OPERATION Tighten canopy screws and mounting plate assembly.
Tighten the blade to bladeholder screws and blade holders to flywheel.
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or
have fallen off the wire splices. Tighten or adjust as necessary.
BREAK-IN PERIOD Let fan run at high speed for two (2) hours
DOES NOT RUN ON If new, “break-in” may be required - run at higher speed for several days
LOW SPEED
LIGHTS FLASH OR BLINK DURING OPERATION OF W-32 WALL CONTROLS/FAN MAY ROTATE OR MAKE
AUDIBLE TONES DURING OPERATION OF THE W-32 WALL CONTROLS: Normal operation.
WHEN AC POWER IS TURNED ON FOR THE FIRST TIME, THE LIGHTS OPERATE NORMALLY, BUT W-32 WALL
CONTROL OPERATION IS REVERSED: FAN BUTTON OPERATES THE LIGHTS; LIGHT BUTTON OPERATES
THE FAN: Reverse the 2 black and white striped wire connections.
FAN OR LIGHTS APPEAR TO OPERATE BY THEMSELVES (CHANGING SPEED OR INTENSITY), WALL CON-
TROL OPERATION IS INTERMITTENT: Check AC supply for irregularities, (noise spikes, fluctuations, or failure); or circuit
board assembly.
Inteli•Touch
®
PROBLEM POSSIBLE REMEDIES
TROUBLESHOOTING