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CALL TOLL-FREE 1-800-DR-OWNER 37
CHAPTER 6
TROUBLESHOOTING
Most problems are easy to fix. Consult the Troubleshooting Table for common problems and their
solutions. If you continue to experience problems, call Country Home Products, Inc. for support at:
1-800-DR-OWNER (376-9637).
Troubleshooting Table
WHEN PERFORMING ANY ADJUSTMENT OR MAINTENANCE, YOU MUST FIRST SHUT OFF THE ENGINE,
WAIT FIVE (5) MINUTES TO ALLOW PARTS TO COOL AND DISCONNECT THE SPARK PLUG WIRE(S),
KEEPING IT AWAY FROM THE SPARK PLUG(S).
SYMPTOM POSSIBLE CAUSE
The Engine will not
start.
(Please refer to the
Engine Owner’s
Manual for Engine-
specific procedures.)
⇒ Check all the items under the section called Starting on page 23.
⇒ Check that the Blade Control Knob is pushed DOWN to the Disengaged position.
⇒ Make sure the Spark Plug wire(s) is attached.
⇒ If the Engine is cold, make sure the Throttle is in the CHOKE position. See page
23.
⇒ The gas must be fresh and clean. If the gas is old, change it. Use a fuel stabilizer
if you keep gas longer than one month.
⇒ Check the Throttle adjustment and travel. See page 17.
⇒ The Spark Plug(s) may be dirty or cracked, change it.
⇒ If the Spark Plug(s) is oily, leave it out, hold a rag over the Plug hole(s) and crank
the Engine over a couple of times using the Electric Starter to blow out any oil in
the Cylinder(s), then wipe off the Plug(s) and reinsert it.
⇒ The Air Filter may be dirty, change it following the procedure in the Engine
Owner’s Manual.
⇒ There are two (2) Fuses in the Wiring Harness. Check the Fuses and replace if
needed.
⇒ Check the wire connections—especially the ground connection, the large green
wire coming from the Battery, where it connects to the Engine.
⇒ The Battery may not be charged. Check the voltage yourself or at a service station.
If it is low, charge it with a 12-volt, 1 to 2-amp trickle charger. If you do not use
your machine for at least 45 minutes at a time, the Battery may need to be
periodically charged. See the Battery Care section on page 33.
⇒ If the Battery is charged and your DR TOW-BEHIND FIELD & BRUSH MOWER still
will not start, call 1-800-DR-OWNER (376-9637) for assistance.