Filter
Top Products
Bosch Supplier Logistics Manual, Release. 3.0
Robert Bosch GmbH, CP/LOG, 07.05.2007 Page 6(35)
1. Information Logistics
Communication between SUPPLIER and BOSCH is the basis of a successful cooperation. The
preconditions for this are:
Prompt, proactive notification of changes in all matters relating to supplier relations (agreements,
processes etc.) by both parties.
Compliance with and monitoring of agreements.
1.1 Communication between SUPPLIER and BOSCH
1.1.1 Contacts
Suppliers must designate a key contact personnel responsible for handling logistics support (name of
contact, nominated deputy and superior, with e-mail address, phone and fax numbers).
The key contact person must have the necessary expertise.
Communication language:
- language of corresponding customer BOSCH plant, OR
- English (as standard for international communication)
1.1.2 Availability
The key contact person designated by SUPPLIER (or his or her proxy) must be reachable on working
days between 7 a.m. and 5 p.m. (SUPPLIER’S local time).
Outside of this time period (and during plant shutdown periods), appropriately qualified staff must be
on call to handle "emergencies".
1.2 Information Interchange
Electronic data interchange (EDI) as method of information interchange is fundamental to all supplier
relations with BOSCH. SUPPLIER should use EDI to receive and transmit information (such as
delivery call-offs/ scheduled releases) from and to BOSCH. Suppliers who do not have an existing EDI
link to BOSCH must establish an EDI system based on a jointly agreed schedule and procedure with
the receiving BOSCH plant.
Technical requirements and message formats are set out in detail in the specific EDI contracts. This
manual also relates to those contract elements. Further information can be obtained from the EDI
brochure, available from your BOSCH key contact personnel.
A distinction can be made between categories of EDI: classical EDI / WebEDI.