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TROUBLESHOOTING
If your Chain Saw does not operate correctly check the following:
Problem
Possible Cause Possible Solution
• Tool will not
start.
• Unit will not
charge.
• Bar / chain
overheated.
• Battery not
installed properly.
• Battery not
charged.
• Lock-out button not
actuated.
• Battery not
inserted into
charger.
• Chain too tight.
• Lubrication
needed.
• Check battery installation.
• Check battery charging
requirements.
• Push lock off
button/actuate trigger.
• Insert battery into charger
until green LED appears.
Charge up to 8 hours if
battery totally drained.
• Refer to “adjusting chain
tension” section.
• Refer to “chain oiling”
section.
• Chain is loose.
• Poor cut
quality.
• Chain tension set
incorrectly.
• Chain tension set
incorrectly.
• Chain needs
replacement.
• Refer to “adjusting chain
tension” section.
• Refer to “adjusting chain
tension” section.
Note: Excessive tension
leads to excessive wear
and reduction in life of bar
& chain. Lubricate before
each cut.
Refer to “replacing the
chain” section.
• Unit runs but
does not cut.
• Chain installed
backwards.
• Refer to sections for
installing and removing
chain.
• Oil is not
getting to
chain.
• Sawdust / debris is
accumulated under
sprocket cover.
• Remove battery, remove
sprocket cover. Clean out
accumulatedsawdust/debris.
See ʻTools-Electricʼ
– Yellow Pages –
for Service & Sales
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
FULL TWO-YEAR HOME USE WARRANTY
Black & Decker (U.S.) Inc. warrants this product for two years against
any defects in material or workmanship. The defective product will be
replaced or repaired at no charge in either of two ways.
The first, is to return the product to the retailer from whom it was
purchased (provided that the store is a participating retailer). Returns
should be made within the time period of the retailerʼs policy for
exchanges (usually 30 to 90 days after the sale). Proof of purchase
may be required. Please check with the retailer for their specific
return policy regarding returns that are beyond the time set for
exchanges.
The second option is to take or send the product (prepaid) to a Black
& Decker owned or authorized Service Center for repair or
replacement at our option. Proof of purchase may be required.Black
& Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you
specific legal rights and you may have other rights which vary from
state to state or province to province. Should you have any
questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
LATIN AMERICA: This warranty does not apply to products sold in
Latin America. For products sold in Latin America, check country
specific warranty information contained in thepackaging, call the local
company or see the website for warranty information.FREE
WARNING LABEL REPLACEMENT: If your warning labels become
illegible or are missing, call 1-800-544-6986 for a free replacement.
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