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Fault finding
If your mower does not operate correctly, use the
following table to locate the problem.
Problem Solution
Mower does not run (a) Check to make sure safety key
when switch lever has been inserted correctly.
is activated (b) Remove the safety key, turn
mower over and check that the
blade is free to turn.
(c) Has battery been fully
charged? Plug in charger and
wait for green light to come on.
Mower stops when mowing (a) Remove safety key. Turn
mower over and check that blade
is free to turn.
(b) Raise cutting height of wheels
and start mower.
(c) Has battery been fully
charged. Plug in charger and wait
for green light to come on.
(d) Check that safety key has not
fused. Replace if necessary.
Mower runs but cutting (a) Has battery been fully
performance is charged? Plug in charger and
unsatisfactory wait for green light to come on.
(b) Battery may need replacing.
Refer to ‘Battery disposal’ section.
Mower is too hard to push (a) Raise cutting height to
reduce drag on grass. Check
each wheel for ease of rotation.
Mower is abnormally noisy (a) Remove safety key. Turn unit
and vibrates on its side and check blade for
damage. If damaged replace with
Black & Decker replacement blade.
(b) If there is no visible damage
to the blade or underside of the
mower return to your local service
centre or authorised dealer.
!
Warning! Always remove safety key before
carrying out any inspection.
Black & Decker lawn and garden
guarantee
This guarantee provides 36 months parts cover
and 12 months labour. Proof of purchase will be
required.
If your Black & Decker product becomes defective ,
within the guarantee period, due to faulty materials
and workmanship, we guarantee to either replace all
defective parts, or at our discretion, replace the unit
free of charge, provided that:
• The product is returned to us or our authorised
repairers with evidence of purchase.
• The product has been used within the
parameters of its consumer classification.
• The product has not been used for hire purposes.
• Repairs have not been attempted by anyone other
than authorised repairer agents.
• The failure represents normal wear and tear.
This guarantee is offered as an extra benefit and is
additional to your statutory rights.
What to do if your Black & Decker
product needs repair
If your Black & Decker product should need repair
the quickest and simplest way is to take or send it
back to a Black & Decker authorised repair agent,
providing proof of purchase if a guarantee repair
is required.
If you have any difiiculty, please contact our sevice
and information centre (tel: 0345 230230) who will
give you every assistance.
Our guarantee policy
Failures due to the following are not covered:
• Replacing worn or damaged blades, nylon line
and chains, or cables damaged during storage
or use. These are regarded as replacement items
which wear during normal usage.
• Failures as a result of sudden impact or obvious
abuse.
• Failures due to usage not in accordance with
instructions and recommendations contained in
the instruction manual.
The use of other than genuine Black & Decker
accessories and parts may damage or reduce the
performance of you Black & Decker product and
may render the guarantee void.
Black & Decker after sales service
If you need any help or advice please contact your
local Black & Decker authorised repair agent. A full
directory is printed on the reverse of the parts
drawing included with your mower.
Other Black & Decker products
Black & Decker has a full range of outdoor power
tools that make life easy in the garden. If you would
like further information on the following products,
please contact Black & Decker service information
centre at the address on the back cover, or contact
your Black & Decker stockist.
Lawnmowers Hedgetrimmers
Grass trimmers Chainsaws
Lawnrakers Compost shredder
Leafbuster