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Control Knob set too low Turn Control Knob up (clockwise).
13. Power Meter
not responding,
but On/Off light is
on
Improper salt level. The
system automatically shuts down
the Power Meter when the salt
level is extremely low or extremely
high.
Check salt level using a test kit or your local
pool professional. The salt level is likely at an
extreme level. Adjust accordingly.
Standard occurrence that
needs to be cleaned approximately
twice/year.
Clean Cell as instructed in the “Maintenance”
section. 14. Scale
build-up inside
Cell
Chemical imbalance.
Balance chemicals. (Focus mostly on the
“Saturation Index” in the section titled
“Understanding the Chemistry”).
15. White flakes in
the water
Normal occurrence when Cell
cleans itself.
Keeping the water well balanced reduces this
occurrence. (Focus mostly on the “Saturation
Index” in the section titled “Understanding the
Chemistry”).
16. Cloudy water
May be due to chemical
imbalance or low water flow
Make sure your filtration system is working
properly (i.e. clean filter and/or skimmer).
Make sure circulation time is adequate –
increase pump time if not.
Make sure total alkalinity is balanced.
Shock the water to eliminate build up of any
organic matter.
Make sure pool has free chlorine reading of
1.0 to 3.0 ppm
Check with dealer for more information
17. Colored Water
Metals in the fill water may
have been oxidized.
Algae may be trying to form.
Have dealer test the pool water. If high in
metals use a Metal out or Sequestering product at
start-up only.
Increase circulation time if needed and clean
the filter.
Check with your dealer for more information.
18. Algae
May be due to low chlorine
levels or a chemical imbalance
Have your water tested for chemical balance
including pH, phosphates, and nitrates.
Use a nonmetallic (polyquat) algaecide per
the directions on the bottle and brush the sides of
the pool often.
Clean the filter and shock the pool with
chlorine daily until water clarity returns.
Check with your dealer for more information.
Our contact information is found on the front cover of this manual. For additional information, please visit our website. For
warranty service, questions, or comments, please contact us directly. Technicians are available from 9:00 AM to 4:00 PM
Eastern Standard Time, Monday through Friday. Please have the following information ready:
1. Model and Serial #
2. Date of installation
3. Installing company or dealer
4. Current salt level and chemical levels
5. Proof of Purchase (bill of sale, cancelled check, or some other appropriate payment record)