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iv zt1100/xz200 and xt1500 Series
Troubleshooting and Self-Repair Guide
Contents
Product Information ......................................................................................................... 7
Notebook Features ........................................................................................................................... 7
Operating the Notebook................................................................................................................. 12
Turning the Notebook On and Off ..........................................................................................12
Resetting the Notebook........................................................................................................... 13
Changing the Boot Device ...................................................................................................... 13
Hardware Specifications ................................................................................................................ 14
Troubleshooting and Diagnostics................................................................................... 16
Audio Problems....................................................................................................................... 16
CD and DVD Problems...........................................................................................................17
Display Problems .................................................................................................................... 18
Floppy Disk Drive Problems...................................................................................................20
Hard Disk Drive Problems ......................................................................................................20
Heat Problems ......................................................................................................................... 21
Infrared Problems.................................................................................................................... 21
Keyboard and Pointing Device Problems................................................................................ 21
LAN Problems......................................................................................................................... 22
Memory Problems................................................................................................................... 23
Modem Problems .................................................................................................................... 23
One-Touch Button Problems................................................................................................... 25
Parallel and USB Problems..................................................................................................... 26
PC Card (PCMCIA) Problems ................................................................................................ 27
Performance Problems ............................................................................................................ 27
Power and Battery Problems................................................................................................... 28
Printing Problems.................................................................................................................... 30
SD Cards and MMC Cards...................................................................................................... 30
Startup Problems ..................................................................................................................... 30
Standby and Resume Problems ...............................................................................................31
Wireless Problems................................................................................................................... 31
Using the e-Diagtools Diagnostic Tests.........................................................................................33
Using the BIOS Configuration Utility............................................................................................ 34
Reinstalling and Updating Software.............................................................................. 37
Recovering the Factory Software Installation................................................................................37
Updating the Notebook BIOS........................................................................................................ 38
Updating the Windows Drivers...................................................................................................... 38
Removing and Replacing Parts......................................................................................39
Removing the Battery .................................................................................................................... 40
Removing the Optical Drive Module.............................................................................................41
Removing the Hard Disk Drive...................................................................................................... 42
Removing the Mini-PCI Card........................................................................................................ 44
Removing the Keyboard Cover...................................................................................................... 46
Removing the Keyboard................................................................................................................. 48
Removing an SDRAM Module...................................................................................................... 50
Removing an Expansion SDRAM Module............................................................................. 50
Removing the System SDRAM Module................................................................................. 51
Removing the Speakers.................................................................................................................. 52
Removing the Fan ..........................................................................................................................53
Replacing Small Parts and Accessories.......................................................................................... 55