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34 Troubleshooting and Diagnostics zt1100/xz200 and xt1500 Series
Troubleshooting and Self-Repair Guide
16. To add information about your problem, click Comments and type the information, then click OK.
To save or print the Support Ticket, click Save As or Print.
To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e-
mail connection from this program, click Change Settings in the Connect window and enter the
settings recommended by your support agent.
e-DiagTools for Windows can also update the version of e-Diagtools on your notebook’s hard disk. In
e-DiagTools for Windows, use the e-Diagtools menu.
If you have trouble running e-Diagtools from the hard disk, you can also run it from the Recovery
CDs. Boot from disk 1 and select the diagnostics option.
Using the BIOS Configuration Utility
The BIOS (Basic Input and Output System) configuration utility enables you to change the notebook’s
system configuration, and to tailor the operation of your notebook to your individual work needs.
1. Restart the notebook: click Start, Turn Off Computer, Restart.
2. When the HP logo appears, press F2 to enter the BIOS configuration utility.
3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the
keyboard to navigate:
• Press the left and right arrow keys to move among menus.
• Press the up and down arrow keys to move among parameters in a menu.
• Press Enter to open the dialog for the current parameter, or to select the parameter.
• Press Tab or the left and right arrow keys to move among selections in a dialog.
• Press the up and down arrow keys to move through values for the setting.
• Press Enter to close the dialog and accept the settings.
4. After you select the options you want, use the Exit menu to exit the BIOS configuration utility.
The following tables describe the settings for the notebook’s initial BIOS release. If your notebook’s
BIOS version is different, some settings may differ from those shown, or may be absent.
Startup Menu
Setting Description Default
Date and Time Sets the date using mm/dd/yyyy format and the time using 24-
hour format. Value set takes effect immediately.
Boot Device Shows the order of boot devices, with “+” indicating a device
category. Move the entries to change the order. If the notebook
has more than one device in a category, you can select the
one scanned. Internal LAN appears in the list only if a built-in
LAN is present—it provides diskless boot from a network
server.
1. Hard Disk
2. CD-ROM/
DVD
3. Diskette A
4. Internal LAN
CPU Serial Number For a processor with a serial number, makes the processor
serial number available to software.
Enabled