Factory Express
Portfolio for Servers
and Storage
HP Factory Express offers configuration, customization, integration and deployment services for
HP servers and storage products. Customers can choose how their factory solutions are built,
tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading,
asset tagging, and custom packaging. HP products supported through Factory Express include a
wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP
BladeSystem, HP 9000 servers as well as the MSA1000, VA7xxx, EVA, XP, rackable tape
libraries and configurable network switches.
For more information on Factory Express services for your specific server model please contact
your sales representative or go to
http://www.hp.com/go/factory-express
.
HP Enterprise
Configurator
The HP eCo-Enterprise Configurator now provides factory default racking for our HP hardware
portfolio. This approach is aligned with our strategic direction to meet the needs and expectations
of our valued customers. If you require "custom" rack configuration, please contact HP's Customer
Business Center or an Authorized Partner for assistance.
Service and Support
This product is covered by a global limited warranty and supported by HP Services and a
worldwide network of HP Authorized Channel Partners. Hardware diagnostic support and repair is
available for three years from date of purchase. Support for software and initial setup is available
for 90 days from date of purchase. Additional support may be covered under the warranty or
available for an additional fee. Enhancements to warranty services are available through HP Care
Pack services or customized service agreements.
NOTE:
Server Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support. Additional
information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
NOTE:
Server Blade Limited Warranty includes 3 year Parts, 1 year Labor, 1-year on-site support.
This warranty supports the HP ProLiant 35p Server Blades.
NOTE:
Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-
site support.
NOTE:
Server Blade Interconnect Limited Warranty includes 3 year Parts, 3 year Labor, 3-year
on-site support.
NOTE:
The p-Class SAN switch limited warranty is unique to the SAN switch which includes 1
year warranty that is upgradeable to 3 years via Care Pack
HP services provide total care and support expertise with committed response designed to meet
your IT and business needs.
The HP Care Pack services ProLiant BL p-Class server blades, cover the server blade and all HP
branded hardware options qualified for the server, purchased at the same time or afterwards,
internal to the server.
HP Care Pack services for HP BladeSystem p-Class server blade enclosure covers the enclosure
including patch panels, HP supported Ethernet interconnects, power enclosure with power
supplies and power distribution.
To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who
thoroughly understands your server technology and systems environment. HP Services, an
industry leader in provision of multi vendor support solutions provides a range of support services
designed to meet the varying needs of business. Whether an SMB or large global corporation HP
has a ProLiant server support offer to help you speedily deploy and maximize system uptime.
Recommended Service
- Simplify ProLiant solution implementation, maintenance and
management.
QuickSpecs
HP ProLiant BL45p Generation 2 Server Blade
Standard Features
DA - 12579 Worldwide QuickSpecs — Version 9 — 11.12.2007
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