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FILTER MAINTENANCE
At least once a week, check and clean the skimmer basket and weir to ensure proper filter flow. Remove
leaves, foreign matter, and debris. It is very important to keep your spa filter cartridge clean and free of
particles to ensure proper water flow. A clean filter permits the hydrotherapy system to function properly
and also allows more efficient filter cycles. Depending on how frequently your spa is used, we
recommend cleaning the spa filter cartridge every four weeks. If this is not done, the filter may clog and
restrict water flow, which causes improper filtration and poor jet performance.
WARNING: The frequency and duration of use, and the number of occupants all contribute to
determining the appropriate time between filter cleanings. More use means that more frequent filter
cleanings will be required.
FILTER CARTRIDGE REMOVAL AND CLEANING
Turn the power to the spa OFF, then proceed as follows:
1. Push down slightly and turn filter basket counterclockwise to unlock, then pull the basket and weir
out.
2. Carefully pull up the filter cartridge and bring it out of the spa.
3. Rinse cartridge using a garden hose. Rotate and separate filter pleats while spraying water to
remove all debris possible. Let the filter dry and then look for calcium deposits (scaling) or an oil film.
If you find these, you will need to deep clean your filter cartridge with a “spa filter cleaning” solution
to break down and remove mineral deposits and oils.
4. Install filter then replace basket and weir by inserting and rotating clockwise to lock into position.
MAINTENANCE
FLOATING WEIR
BASKET
FILTER
CARTRIDGE
PLEATS
STANDPIPE
MONARCH
®
SILVER
CARTRIDGE
SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Cloudy Water
Water Odor
Chlorine Odor
Musty Odor
• Dirty filters
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water
• Excessive organic in water
• Improper sanitization
• Low pH
• Chloramine level too high
• Low pH
• Bacteria or algae growth
• Buildup of oils and dirt
• High pH
• Low sanitizer level
• Low pH
• Low sanitizer level
• Unsanitary water
• Free chlorine level above 5 ppm
• Total alkalinity and/or pH too low
• High iron or copper in source water
• High calcium content in water – total
alkalinity and pH too high
Organic buildup /
scum ring around spa
Algae Growth
Eye Irritation
Skin Irritation / Rash
Stains
Scale
• Clean filters
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jet pump(s) and clean filters
• Drain and refill the spa
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer – if problem is visible or persistent, drain, clean
and refill the spa
• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface
and tile cleaner to remove the scum and refill the spa
• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain sanitizer level
• Adjust pH
• Shock spa with sanitizer and maintain sanitizer level
• Shock spa with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before spa use
• Adjust total alkalinity and/or pH
• Use a metal deposit inhibitor
• Adjust total alkalinity and pH – if scale requires removal, drain the spa,
scrub off the scale, refill the spa and balance the water
Problem Probable causes Solutions
MAINTENANCE