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SYMPTOM
Spa Inoperative
MESSAGE
FLO
HILI
ICE
LS
SS
CP
REL
HC
P1/P2/P3
F1/F2/F3/F4
BUS
PAGE 20
DIAGNOSTIC & TROUBLESHOOTING
Resetting Your Spa
Like your PC at home, your spa electronics could get corrupted by electrical surges and operate improperly. If your spa
system is not operating properly or shows any of the following messages, please reset it before calling for service to
see if the malfunction disappears. To reset the spa, shut off the breaker for 5 sec. and turn it back on.
MEANING
Power failure outside of spa.
Insufficient water flow through Heater.
HILI message appears if the high-limit
sensor detects 47.5°C (118°F) at both
the heater and spa water sensors.
DO NOT ENTER THE WATER.
Water in plumbing below 10°C (50°F)
Call for service if spa fails to come on.
Water temperature sensor
High Limit sensor
Circulation pump may be faulty
Relay Error
Heater Error
Pump 1, 2 or 3 fault
Blown Fuse
Communication Problem
ACTION
Check power source Breaker and GFCI; Reset
breaker/GFCI. Call Electrician if it will not start.
Clean/change filter element, (see page 4 for filter
part numbers.
Check pump for flow, on therapy side, check low
speed running. On swim side, check circ pump
running. If ”FLO” remains check need to prime
the pump(s).
Remove the spa cover and let the water temperature
cool down to 40°C (104°F). If your spa reaches
47.5°C (118°F) again, contact your dealer for service.
No action required.
Pump will come on to circulate water and then
heater. Heater will stay on until water reaches
15.5°C (60°F) or set temperature.
Reset spa. If message comes back, call for service.
Reset spa. If message comes back, call for service.
Check that circulation pump is plugged in, or for
possible loose connection. If message comes
back, call for service. This fault will lead to a FLO
message.
Relay not closing or opening correctly. Reset. If
message comes back, call for service.
Call for service. Heater may have to be replaced.
Check* plug for pump shown. Possible loose
connection.
Replace* bad fuse
Reset spa. If message comes back, call for service.
* These procedures should only be performed by persons familiar with electrical work.
ALWAYS SHUT THE POWER OFF AT THE DISCONNECT BEFORE ATTEMPTING THESE PROCEDURES.