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Problem Possible causes
1. Mower does not start when safety
key is inserted and the safety han-
dle is pressed in
A. Check to make sure the safety key has been properly inserted and that the
engine protection is pressed in.
B. Remove safety key, turn mower over on side and check that blade is not
obstructed.
C. Is battery fully charged? Plug in charger and check lamps.
2. Mower stops while mowing (for
reason other than releasing the
safety handle).
A. The engine protection in the safety key has cut off power to protect
engine. Wait a couple of seconds for it to cool and then press in the
engine protection.
B. Remove safety key. Turn mower over and check that blade is free to turn.
Also check deck and ejector for clogging.
C. Mover is trying to cut too much grass. Raise it to higher cutting height
and try to start again.
D. Check to see if battery needs to be recharged.
3. Mower vibrates excessively or
makes excessive noise.
A. Remove safety key. Turn mower over to check if blade is properly tight-
ened.
B. Remove safety key. Turn mower over to check if blade has been bent,
damaged or worn out. Replace with an original blade.
C. Remove safety key. Turn mower over to check mower deck for damage.
If damaged, contact an authorised service dealer.
D. If no visible damage to mower or blade, return mower to an authorised
service dealer.
4. Mower runs but cutting perform-
ance is unsatisfactory and/or there
is a loss of power while mowing.
A. Was battery fully charged at the start?
B. Remove safety key. Turn mower over to check if:
-blade is correctly attached.
-blade is sharp.
-blade is bent, loose or damaged.
-deck and/or ejector and/or grass collector are clogged
C. Cutting height may be set too low, causing heavy strain on motor by try-
ing to cut too much grass. Raise to a higher cutting position.
5. Mower is hard to push. A. Mower is trying to cut too much grass (See problem 4, Cause C.)
B. Remove safety key. Turn mower over to check if all wheels rotate freely
and check them for damage. Obtain original replacement wheels from an
authorised service dealer.
6. Mower engine will not stop when
the safety handle is released.
A. Remove safety key to shut off motor. Mower can not then be started.
Contact an authorised service dealer.
7. Mower cannot finish cutting the
lawn on a single charge any more.
A. Was battery fully charged at the start?
B. Mower is trying to cut too much grass (See problem 4, Cause C.)
C. Contact an authorised service dealer for battery check.
8. Mower (in grass collection mode)
is collecting grass poorly.
A. Grass collector is full.
B. Remove safety key. Turn mower over and check deck and ejector for
clogging.
C. Is the right blade attached? Is the blade sharp?
9. Red lamp on charger does not
come on when charger is plugged
into wall outlet.
A. Wall outlet does not have power. (Verify with another electric device.)
B. The charger fuse may need to be replaced. Contact an authorised service
dealer
C. Charger or cord may be defective. Contact an authorised service dealer.
If the mower still doesn't work, despite measures taken according to this table, contact an authorised service dealer.