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NOTE: Turn off the switch and unplug the electrical cord before servicing.
Motor will not start. Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off, see Page 3.
Does not clean the carpet or floor. Clean or replace the filters: Hint: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through the filters.
Be sure the dust bag is properly seated into the cleaner body. Page 8.
Replace dust bag. Page 8.
Be sure hose adapter is secure on back of cleaner. Page 11.
Check base hose and long hose. Page 11.
Replace a broken, cut, loose or out of shape belt.
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
No suction at the end of hose. Be sure hose adapter is secure. Page 11.
Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through the filters.
Remove any clogs from the hose that restrict the airflow. Check base hose and long hose.
Page 11.
Replace dust bag. Page 8
Headlight not working. Replace light bulb. Page 9.
Noise from brush roll area. Remove hood and clean debris or items
from the brush roll area.
Replace a broken, cut, loose or out of shape belt. Page 10.
Cleaner is hard to push. Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then
turn the knob to a higher setting.
Replace a broken, cut loose or out of shape belt. Page 10.
Cleaner height knob will not turn. Hint: Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor.
Then turn the knob.
Bag Cover will not go onto cleaner properly. Dust bag must be installed properly in cleaner or bag cover will not go onto cleaner. Make
sure the dust bag cardboard flange is on the support shelf. See page 8.
Hood will not come off. Hood cannot be removed from cleaner unless the cleaner height setting is in the lowest or
highest position.
All three screws must be removed from the top of the hood. Page 10.
Missing parts or questions? Call 1-800-800-8975 between 8 a.m. to 7:30 p.m. (CST), Monday through Friday and 10 a.m.
to 6:30 p.m, Saturday. Know the model and serial numbers when you call.
PROBLEM SOLUTION
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