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HOW TO MAKE A WARRANTY CLAIM
EXCLUSIVE WARRANTY-LIMITATION OF LIABILITY
.
DO NOT RETURN THIS DOCUMENT TO RAYPAK. KEEP IT WITH YOUR POOL HEATER OR
BUSINESS RECORDS.
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Model Number of Your Pool Heater Serial Number of Your Pool Heater
10. to conditions including damage, malfunctions or failures from misuse or neglect, including
but not limited to, freeze-ups, having flow restrictions or obstructions between the heater
outlet and the pool/spa, or not maintaining a proper chemical balance (PH level must be
between 7.3 and 7.8 and total alkalinity between 80 and 150 PPM. Total dissolved solids (TDS)
must be no greater than 1000 PPM, or 3000 PPM for CR Super Alloy models).
You should immediately notify your dealer and provide proof of purchase, model number, serial
number and date of installation. Your dealer will contact the factory for instructions regarding the
claim and to determine the location of the nearest authorized service center. If the dealer is not
available please contact warranty service at 805-278-5300, supplying model number, serial
number, date of original installation and a description of the problem. Proper authorization
MUST be obtained PRIOR to any repairs for this Limited Warranty to apply. This Limited
Warranty is VOID if the product is repaired or altered in any way by ANY persons or
agencies other than those authorized by Raypak. Raypak reserves the right at all times to
inspect, or require the return of, the defective product or component part and to verify warranty
coverage at its factory.
The Limited Warranty is the only warranty for this product and its component parts given by
Raypak. No one is authorized to make any other warranties on Raypak's behalf. ANY IMPLIED
WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS
SPECIFIED IN THIS LIMITED WARRANTY. RAYPAK'S SOLE LIABILITY WITH RESPECT TO
ANY DEFECT SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY. IT IS AGREED
THAT RAYPAK SHALL HAVE NO LIABILITY WHETHER UNDER THIS LIMITED WARRANTY
OR IN CONTRACT, TORT OR NEGLIGENCE OR OTHERWISE FOR CLAIMS FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING NO LIABILITY FOR DAMAGE
FROM WATER LEAKAGE) WHICH ARE EXPRESSLY EXCLUDED, NOTWITHSTANDING
ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Some states do not
allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
We suggest you immediately record the model and serial number and date of original installation
and retain this Limited Warranty Certificate along with your original proof of purchase and date of
installation/start-up in the event warranty service is needed.
RAYPAK, INC., 2151 Eastman Avenue, Oxnard, CA 93030· (805) 278-5300 FAX (800) 872-9725 www.raypak.com