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Customer Hotline 1-800-445-1805
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CONTACT THE
PRAMAC AMERICA
PRODUCT SERVICE
DEPARTMENT AT
1-800-445-1805
or at www.powermate.com
to obtain warranty service
information or to order
replacement parts or accessories.
HOW TO ORDER REPLACEMENT PARTS
Even quality built equipment such as the electric generator you
have purchased, might need occasional replacement parts to main-
tain it in good condition over the years. To order replacement parts,
please give the following information:
1. Model No. and Serial No. and all specifications shown on
the Model No./Serial No. plate.
2. Part number or numbers as shown in the Parts List section
of the Insert for your generator model.
3. A brief description of the trouble with the generator.
NOTE: If replacement parts are required for the engine,
contact one of the engine manufacturer's service centers.
Pramac America, LLC
4970 Airport Road
P. O. Box 6001
Kearney, NE 68847
1-800-445-1805
www.powermate.com
Warranty Coverage: Pramac America, LLC (the Company)
warrants to the original retail customer in North America that
it will repair or replace, free of charge, any parts found by the
Company or its authorized service representative to be
defective in material or workmanship. This warranty covers
the cost of replacement parts and labor for defects in
material or workmanship.
Not Covered:
· Transportation charges for sending the product to the
Company or its authorized service representative for
warranty service, or for shipping repaired or replacement
products back to the customer; these charges must be borne
by the customer.
· If a separate operator's manual and engine warranty
from the engine manufacturer is included with this product,
only that warranty will apply to the engine.
· Damages caused by abuse or accident, and the effects
of corrosion, erosion and normal wear and tear.
· Warranty is voided if the customer fails to install,
maintain and operate the product in accordance with the
instructions and recommendations of the Company set forth
in the owner's manual, or if the product is used as rental
equipment.
· The Company will not pay for repairs or adjustments to
the product, or for any costs or labor, performed without the
Company's prior authorization.
Warranty Period: One (1) year from the date of purchase
on products used solely for consumer applications; if a
product is used for business or commercial applications, the
warranty period will be limited to ninety (90) days from the
date of purchase. For warranty service, the customer must
provide dated proof of purchase and must notify the
Company within the warranty period.
For warranty service: Call toll free 800-445-1805, or
write to Pramac America, LLC, Product Services, 4970
Airport Road, P. O. Box 6001, Kearney, NE 68847.
EXCLUSIONS AND LIMITATIONS: THE COMPANY MAKES
NO OTHER WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED. IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND OF FITNESS
FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED. THE WARRANTY SERVICE DESCRIBED
ABOVE IS THE EXCLUSIVE REMEDY UNDER THIS
WARRANTY; LIABILITY FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES IS EXCLUDED TO THE
EXTENT PERMITTED BY LAW.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Some
states do not allow a disclaimer of implied warranties, or the
exclusion or limitation of incidental and consequential dam-
ages, so the above disclaimers and exclusions may not
apply to you.
LIMITED WARRANTY
SERVICE INFORMATION