Filter
Top Products
Troubleshooting
Problem Possible cause Solution
Reduced
epilating
performance.
You moved the
epilator in the
wrong direction.
Move the appliance against the
direction of hair growth.
You placed the
epilating head on
the skin at the
wrong angle.
Make sure you place the
appliance perpendicularly onto
the skin.
The epilating head
did not touch the
skin.
Make sure both the epilating
head and the skin cooler are in
proper contact with your skin
during epilation.
You moistened
your skin with
water or a cream
or other skincare
product prior to
epilation.
Make sure your skin is entirely
dry and free from grease.
Do not put any cream, body
milk or other skincare product
on your skin before you start to
epilate.
The sensitive area
cap was on the
appliance when you
epilated your legs.
Only use the sensitive area cap
to epilate your underarms and
bikini line.
The appliance has
been moved over
the skin too fast.
Move the appliance over the
skin at a moderate speed.
The appliance
does not
work.
The batteries are
empty.
Charge the batteries.
ENGLISH 13