North Star 5500 BDG Portable Generator User Manual


 
9
TROUBLESHOOTING
Problem Possible Causes Possible Remedies
Voltage too low. a) Engine speed too slow.
b) Generator is overloaded.
a) Bring generator to a quali fied
technician for adjustment.
b) Reduce the load. (See Load
Application section of this manual.)
Circuit breaker trips. a) Defective load connected to generator.
b) Defective receptacle.
c) Generator overl oaded.
a) Disconnect load.
b) Replace receptacle.
c) Reduce the load. (See Load
Application section of this manual.)
Voltage too hi gh. a) Engi ne speed too high. a) Bring generator to a qualified
technician for adjustment.
Generator overheating. a) Generator is overloaded.
b) Insufficient ventilation.
a) Reduce the load. (See Load
Application section of this manual.)
b) Make sure there is at least 3 feet of
cl earance on all sides of generator.
No output voltage. a) Defective load connected to generator.
b) Broken or loose wire.
c) Defective receptacle.
d) Defective stator.
e) Defective rotor.
f) Defective capacitor.
a) Disconnect load.
b) Bring generator to a quali fied
technician for repair.
c) Replace receptacle.
d) Bring generator to a quali fied
technician for repair.
e) Bring generator to a quali fied
technician for repair.
f) Bri ng generator to a quali fied
technician for repair.
Engine lacks power. a) Generator is overloaded.
b) Dirty air filter.
a) Reduce the load. (See Load
Application section of this manual.)
b) Clean or replace air filter.