Napoleon Grills PTH38PSS, PTH38PCP, PTH38PGM Patio Heater User Manual


 
15
TROUBLESHOOTINGTROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light Gas valve may be OFF Turn the gas valve ON
Orifice blocked Clean or replace Orifice
Air in supply system Purge air from lines
Pilot will not stay on Debris around pilot Clean dirty area
Loose connection Tighten connection
Thermocouple bad Replace Thermocouple
Gas leak in line Check connections
Burner will not light Pressure is low Fuel tank is near empty
Orifice blocked Remove, clean and replace
Control Valve not ON Turn valve to ON
Thermocouple bad Replace Thermocouple
Pilot light assembly bent
Place pilot in proper
or not in correct location
position and retry
Fuel Tank empty Refill LP gas tank
Lack of fuel pressure Fuel tank is near empty
No Battery Replace Battery