Lawn-Boy 10356, 10357, 10358 Lawn Mower User Manual


 
Silver Series WPM
SilverPro Series WPM
Commercial WPM
The Lawn-Boy No-Worry Warranty
A Two-Year Full Warranty
(Limited Warranty for Commercial Use)
Conditions and Products Covered
For a period of two years from the date of purchase, Lawn-Boy and
its affiliate, Lawn-Boy Warranty Company, pursuant to an agree-
ment between them, jointly promise to repair any Lawn-Boy
Product used for normal residential purposes* if defective in
materials or workmanship or if it stops functioning due to the failure
of a component. The following time periods apply from the date of
purchase:
Products
Warranty Period
All Mowers 2 year full warranty
All Batteries 1 year full warranty
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
This warranty applies to all Silver Series, SilverPro Series, and
Commercial Series Walk Power Mowers.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and the commercial use warranty
would apply.
Limited Warranty for Commercial Use
Lawn-Boy Walk Power Mowers used for commercial, institutional,
or rental use are warranted against defects in materials or
workmanship. Components failing due to normal wear are not
covered by this warranty. The following time periods apply from the
date of purchase:
Products
Warranty Period
Commercial Series Mowers 1 year
All Other Lawn-Boy Mowers 45 days
Instructions for Obtaining Warranty Service
If you think that your Lawn-Boy Product contains a defect in
materials or workmanship, follow this procedure:
1. Contact any Lawn-Boy Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone
directory (look under “Lawn Mowers”) or access our website at
www.LawnBoy.com. U.S. Customers may also call
800-421-9684 to use our 24-hour Lawn-Boy dealer locator
system.
2. Bring the product and your proof of purchase (sales receipt) to
the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Lawn-Boy Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-LB-MOWER (800-526-6937) (U.S. customers)
877-484-9264 (Canada customers)
Owner Responsibilities
You must maintain your Lawn-Boy Product by following the
maintenance procedures described in the operator’s manual.
Such routine maintenance, whether performed by a dealer or by
you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products. This express warranty does
not cover:
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, blade sharpening,
worn blade, cable/linkage adjustments, or brake and clutch
adjustments
Any product or part which has been altered or misused or
required replacement or repair due to accidents or lack of
proper maintenance
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months
Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the mower
prior to any period of non-use
Pickup and delivery charges
All repairs covered by this warranty must be performed by an
Authorized Lawn-Boy Service Dealer using Lawn-Boy approved
replacement parts.
General Conditions
Repair by an Authorized Lawn-Boy Service Dealer is your sole
remedy under this warranty.
Neither Lawn-Boy or Lawn-Boy Warranty Company is liable for
indirect, incidental or consequential damages in connection with
the use of the Lawn-Boy Products covered by this warranty,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use
pending completion of repairs under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Lawn-Boy products exported from the United States or Canada should contact their Lawn-Boy
Distributor (Dealer) to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your
Distributor’s service or have difficulty obtaining guarantee information, contact the Lawn-Boy importer. If all other remedies fail, you may
contact us at Lawn-Boy Warranty Company.
Part No. 374-0003 Rev. D