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Troubleshooting
Problem Possible Cause What to Do
Verro will
not start a
cleaning cycle
The Power Supply is not
plugged in
The floating power cord
is not plugged into the
Power Supply
Plug the Power Supply into a GFCI outlet. Keep the Power
Supply at least 12 feet from the pool.
Plug the floating power cord into the Power Supply.
When the plug is fully seated, turn the locking collar
clockwise to lock it. (p. 9)
Verro is not
cleaning
properly
The filter bag needs to be
cleaned
The pump impeller is
fouled
Clean the filter bag. (p. 12)
Clean the impeller. (p. 18)
Verro does
not climb the
walls of the
pool
The filter bag needs to be
cleaned
The brushes,drive
belts or drive tracks
need replacing
The pump impeller is
fouled
Clean the filter bag. (p. 12)
Replace brushes, drive belts or drive tracks. (p. 16)
Clean the impeller. (p. 18)
The floating
power cord
is tangled or
kinked
The floating power cord
has become twisted
Use Detangler to untwist the cord. (p. 17)
Remember to reverse the direction of the handle
before each cleaning cycle.
Many problems with Verro are caused by a dirty or clogged filter bag. Verro
depends on water flowing freely through the filter bag to operate at peak
efficiency. If the filter bag gets clogged, Verro will not move as well and will
not be able to clean as effectively. The fine filter bag can trap particles as
small as two microns across and can be clogged by particles too small to
see. If rinsing the filter bag by hand with a hose does not solve the problem,
try machine washing it in cold water. Do not use any detergent, fabric
softeners, bleach, or any other additives. Do not machine dry the filter bag.
If you find the filter bag gets clogged too quickly, consider using the mesh bag
instead (mesh filter bags are available separately from www.irobot.com).
Always turn off Verro’s Power Supply and unplug it before troubleshooting
any problem.