Filter
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Troubleshooting
Problem likely Cause What to Do
Verro moves
slowly
The filter bag needs to
be cleaned
Flaps in the vacuum
intakes at bottom of
robot are blocked
Wheels or axles are
not turning freely
The pump impeller is
fouled by dirt or debris
Clean the filter bag. (p. 13)
Check the flaps in the vacuum intakes. (p. 20)
Check wheels and axles for dirt and debris.
Clean the pump impeller. (p. 17)
Verro does
not cover
entire pool
The filter bag needs to
be cleaned
Time control dial is not
set properly
Floating power cord is
not positioned to allow
Verro to reach all of pool
Flaps in the vacuum
intakes at bottom of
robot are blocked
Wheels or axles are
not turning freely
The pump impeller is
fouled by dirt and debris
Clean the filter bag. (p. 13)
Set the time control dial. (p. 12)
Move Power Supply so that it is near
the middle of a long side of the pool.
Check the flaps in the vacuum intakes. (p. 20)
Check wheels and axles for dirt
and debis.
Clean the pump impeller. (p. 17)
Most problems with Verro are caused by a dirty or clogged filter bag. Verro
depends on water flowing freely through the filter bag to operate at peak
efficiency. If the filter bag gets clogged, Verro will not be able to clean as
effectively and may not move as well. The fine filter bag can trap particles as
small as two microns across and can be clogged by particles too small to
see. If rinsing the filter bag by hand with a hose doesn’t solve the problem, try
machine-washing it in cold water. Don’t use detergent, fabric softener, bleach,
or any other additive. Do not machine dry the filter bag.
If you find the fine filter bag gets clogged too quickly, consider using the mesh
bag instead.
Always turn off Verro’s Power Supply and unplug it before troubleshooting
any problem.