Honeywell HW3000 Portable Generator User Manual


 
WARRANTIES
2-4 www.honeywellgenerators.com Honeywell Portable Electrical Generator Service Manual
NORTHSHORE POWER SYSTEMS
REPLACEMENT PARTS LIMITED WARRANTY
Honeywell Portable Generator
For a period of 90 days from the date of sale or installation of
a Northshore Power Systems, LLC supplied part, Northshore
Power Systems will, at its option and sole discretion, repair or
replace the part if it is found to be defective in material or
workmanship after inspection by Northshore Power Systems.
Any parts which the buyer claims to be defective must be
examined by the nearest Authorized Northshore Power Sys-
tems Warranty Service Facility. All shipping costs under this
limited warranty are to be borne and prepaid by the buyer.
DISCLAIMERS, LIMITATIONS OF REMEDIES &
EXCLUSIONS
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
DISCLAIMER OF OTHER WARRANTIES. TO THE FULL-
EST EXTENT PERMITTED BY APPLICABLE LAW, THIS
LIMITED WARRANTY IS EXCLUSIVE AND EXPRESSLY IN
LIEU OF ANY AND ALL OTHER WARRANTIES, INCLUD-
ING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR ANY OTHER IMPLIED WARRANTIES THAT
MAY ARISE FROM A COURSE OF DEALING OR USAGE
OF TRADE. NORTHSHORE POWER SYSTEMS HEREBY
DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES.
To the extent that Northshore Power Systems's products are
consumer products under applicable federal or state law with
respect to any customer, the duration of any implied warran-
ties (including, but not limited to, implied warranties of mer-
chantability or fitness for a particular purpose) are limited to
the shortest duration permitted by applicable law or the lim-
ited warranty period provided herein, whichever is longer.
LIMITATIONS OF REMEDIES. NORTHSHORE POWER
SYSTEMS SHALL NOT BE LIABLE TO CUSTOMER, OR TO
ANYONE CLAIMING UNDER CUSTOMER, FOR ANY
OTHER OBLIGATIONS OR LIABILITIES, INCLUDING, BUT
NOT LIMITED TO, OBLIGATIONS OR LIABILITIES ARISING
OUT OF BREACH OF CONTRACT OR WARRANTY, NEGLI-
GENCE OR OTHER TORT OR ANY THEORY OF STRICT
LIABILITY, WITH RESPECT TO THE GENERATOR OR
NORTHSHORE POWER SYSTEMS'S ACTS OR OMIS-
SIONS OR OTHERWISE. TO THE FULLEST EXTENT PER-
MITTED BY APPLICABLE LAW, NORTHSHORE POWER
SYSTEMS SHALL NOT, IN ANY EVENT, BE LIABLE FOR
INCIDENTAL, COMPENSATORY, PUNITIVE, CONSEQUEN-
TIAL, INDIRECT, SPECIAL OR OTHER DAMAGES,
INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS
OF INCOME, LOSS OF TIME, LOSS OF SALES, INJURY
TO PERSONAL PROPERTY, OR LIABILITY CUSTOMER
INCURS WITH RESPECT TO ANY OTHER PERSON, OR
ANY OTHER TYPE OR FORM OF CONSEQUENTIAL DAM-
AGE OR ECONOMIC LOSS.
EXCLUSIONS. In addition to the foregoing disclaimers, limi-
tations and terms, this limited warranty shall not apply to and
does not cover products that are in any way subjected to: (i)
improper setup, installation or storage; (ii) lack of proper
maintenance and service; (iii) accident, damage, abuse or
misuse; (iv) abnormal operating conditions or applications;
(v) repair or modification by customer or any third party with-
out prior written consent of Northshore Power Systems; (vi)
use under operating conditions or in applications not made
known to or contemplated by Northshore Power Systems; or
(vii) acts of God. The application of these exclusions will be
determined at Northshore Power Systems's sole discretion.
NORTHSHORE POWER SYSTEMS PARTS LIMITED
WARRANTY CLAIMS PROCEDURES
DEFECTIVE NEW PARTS. Parts which are defective from
new stock, or immediately upon installation must be filed
under limited warranty. The defective part must be returned to
Northshore Power Systems’s Service and Warranty Depart-
ment under the following procedure:
1. Fill out a Warranty Claim Form listing the part number
and write “New Defective” in the description.
2. List invoice number that the part was purchased on and/
or provide receipt.
NOTE: Freight damaged parts are not valid as warranty
claims.
FAILURE WITHIN 90 DAYS. Parts which have been installed
and have failed within 90 days will be handled by the North-
shore Power Systems Service and Warranty Department. A
Warranty Claim Form must accompany each part for which
coverage under the limited warranty is sought. Claims will not
be processed without the model and serial numbers of the
unit and the purchase and failure dates for the part. Attach a
copy of the original proof-of-purchase (for the part) to the
Warranty Claim Form.
WARRANTY CLAIMS
For all customer service inquiries, call 1-877-HWTECHS
(498-3247) or visit www.honeywellgenerators.com.
Warranty claim forms and inquiries can be addressed to:
Northshore Power Systems, LLC
Attention: Service and Warranty Dept.
4425 N. Port Washington Road
Suite 105
Milwaukee, WI 53212-1082