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Troubleshooting
Troubleshooting
Important: It is essential that all operator safety mechanisms be connected and in proper operating
condition prior to mower use.
When a problem occurs, do not overlook the simple causes. For example: starting problems could be caused
by an empty fuel tank.
The following table lists some of the common causes of trouble. Do not attempt to service or replace major
items or any items that call for special timing of adjustment procedures (such as valves, governor, etc.). Have
this work done by your Engine Service Dealer.
Note: When disconnecting electrical connectors DO NOT pull on the wires to separate the connectors.
Problem Possible Cause Corrective Action
1. PTO is engaged.
1. Disengage the PTO.
2. Parking brake is not engaged. 2. Set the parking brake.
3. Drive levers are not in neutral lock
position.
3. Ensure the drive levers are in the neutral
lock position.
4. Battery does not have a full charge.
4.
Charge the battery. See Check
Battery Charge and Recommended
Jump Starting Procedure sections in
Maintenance.
5. Electrical connections are corroded, loose
or faulty.
5. Check the electrical connections for
good contact. Clean connector terminals
thoroughly with electrical contact cleaner,
apply dielectric grease and reconnect.
6. Fuse is blown. 6. Replace the blown fuse.
7. Relay or switch is defective. 7. Contact an Authorized Service Dealer.
Starter does not crank
8. Faulty module. 8. Replace module.
1. Fuel tank is empty. 1. Fill the fuel tank.
2. Fuel shutoff valve is closed.
2. Open the fuel shutoff valve.
3. Oil level in the crankcase is low.
3. Add oil to the crankcase.
4. The throttle and choke are not in the
correct position.
4. Be sure the throttle control is midway
between the “SLOW” and “FAST”
positions, and the choke is in the “ON”
position for a cold engine or the “OFF”
position for a warm engine.
5. Dirt in fuel lter. 5. Replace the fuel lter.
6. Dirt, water, or stale fuel is in the fuel
system.
6. Contact an Authorized Service Dealer.
7. Air cleaner is dirty.
7. Clean or replace the air cleaner element.
8. Seat switch is not functioning properly.
8. Check the seat switch indicator. Replace
seat if needed.
9. Electrical connections are corroded, loose
or faulty.
9. Check the electrical connections for
good contact. Clean connector terminals
thoroughly with electrical contact cleaner,
apply dielectric grease and reconnect.
10. Relay or switch is defective. 10. Contact an Authorized Service Dealer.
11. Faulty spark plug.
11. Clean, adjust or replace spark plug.
12. Spark plug wire is not connected.
12. Check the spark plug wire connection.
Engine will not start, starts hard, or fails to
keep running
13. Faulty module. 13. Replace module.
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