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S 3 5 0 DL O PE RATI ON M AN UAL
27
apply to the following, including, but not limited to:
damage which occurs due to applications and uses
for which the product was not intended;
failures or problems which are caused by products
or equipment not supplied by Etón; accidents,
misuse, abuse, neglect, misapplication, fire, water,
lightning, or other acts of nature; incorrect line volt-
age, fluctuations or surges; damage caused by
improper or faulty installation (including batteries,
LIMITED WARRANTY TO THE ORIGINAL CUSTOMER
which may create an acid leak with irreversible
circuit damage); damage caused by acid leakage;
product alteration or modification; or use of
unauthorized parts, supplies, accessories, or
equipment which damage this product or result
in service problems.
continued
26
26 WARRANTY REGISTRATION
To ensure full warranty coverage or product updates,
registration of your Etón product should be complete
as soon as possible after purchase or receipt. To
register your radio, please select one of the
following methods:
1. Register by visiting our website at
http://www.etoncorp.com
2. Call our toll-free registration number
anywhere in the United States or Canada at
(888) 889-4391 or world-wide by dialing
(204) 336-6547. French and English speaking
operators available.
27 LIMITED WARRANTY TO THE ORIGINAL CUSTOMER
This Etón product, as supplied and distributed by
Etón is warranted by Etón against
manufacturing defects in material and workmanship
for the following limited warranty period:
ONE (1) YEAR PARTS AND
LABOR
This limited warranty begins on the original date of
purchase, and is valid only on products purchased
through an authorized Etón retailer and does not
include transportation, installation, removal or
reinstallation. Warranty repairs must be performed
by Etón or Etón’s authorized service center. To
receive warranty service, the original dated bill of
sale must be presented upon request as proof of
purchase to Etón or Etón’s authorized service center.
Transportation to Etón or Etón’s authorized service
center is the responsibility of
the purchaser.
3. Mail your registration information to the
following address:
Etón Corporation
1015 Corporation Way
Palo Alto, CA 94303
PRODUCT REGISTRATION
Include your name, full mailing address, phone
number, model purchased, date purchased, retail
vendor name and product serial number (typically
located in or near the battery compartment).
Etón will repair or replace this product, at our
option and at no charge with new or reconditioned
parts, if found to be defective during the limited
warranty period specified above. The product must
be returned no later than 15 days beyond the
expiration of the warranty period with transportation
charges prepaid to Etón or Etón’s designated service
center for warranty coverage. Prior to returning any
product for warranty service, the purchaser must
contact Etón for problem determination and service
procedure. All replaced parts and products become
the property of Etón. Replacement parts and prod-
ucts assume the remaining original warranty, or
ninety (90) days, whichever is longer.
This limited warranty covers manufacturing defects
in material and workmanship encountered in normal,
noncommercial use of this product and shall not
28 LIMITED WARRANTY TO THE ORIGINAL CUSTOMER
SERVICE YOUR ETÓN PRODUCT
To obtain service for your Etón product we
recommend first contacting a Etón service
representative at 800-872-2228 US, 800-637-1648
Canada or (650) 903-3866 for problem determina-
tion and trouble-shooting. Many of the common
questions can be resolved quickly over the phone.
THERE ARE TWO SERVICE TYPES SHOULD
YOUR ETÓN PRODUCT NEED REPAIR.
1. WARRANTY – If your product is still in warranty
and the Etón service representative determines
that warranty service is needed, a return
authorization will be issued and instructions for
shipment to an authorized warranty repair facility.
Do Not ship your radio back without obtaining
the return authorization number.
2. NON-WARRANTY – If your product is no
longer under warranty and requires service our
technical staff will refer you to the nearest repair
facility that will be able to best handle the repair.