Product Support. You will find nearly
all parts at our dealer parts counter.
Cat dealers utilize a worldwide
computer network to find in-stock
parts to minimize machine down time.
Save money with remanufactured
components.
Machine Selection. Make detailed
comparisons of the machines you are
considering before you buy. What are
the job requirements, machine
attachments and operating hours?
What production is needed? Your Cat
dealer can provide recommendations.
Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan the best
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.
Operation. Improving operating
techniques can boost your profits.
Your Cat dealer has videotapes, literature
and other ideas to help you increase
productivity, and Caterpillar offers
certified operator training classes to help
maximize the return on your investment.
Maintenance Services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis help
you avoid unscheduled repairs.
Replacement. Repair, rebuild, or
replace? Your Cat dealer can help
you evaluate the cost involved so
you can make the right choice.
13
Complete Customer Support
Cat
®
dealer services help you operate longer with lower costs.