Carson Optical RP-300 Telescope User Manual


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CustomerService:
We will be happy to help you with any problems you may experience
while using your telescope. Please call our toll-free customer service line
at 1-800-967-8427.
Warranty Information:
This Carson product is warranted to be free from defects in material and
workmanshipforaperiodofoneyearfromdateofpurchase.Duringthis
period Carson will, at its option and without charge, either repair any part
or assembly of parts found to be defective in material or workmanship, or
replace this Carson product with a Carson product of comparable value and
condition,subjecttothelimitationsandexclusionsnotedherein.
This warranty extends to the original purchaser only and is not assignable
ortransferable.Itshallnotapplytoanyproductthathasbeensubjectto
misuse, abuse, negligence or accident, or to any defects or damage directly or
indirectly caused by the use of unauthorized replacement parts and/or service
performed by unauthorized personnel.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichcouldvaryfromstatetostate.Somestatesdonotallowlimi-
tations on the life of an implied warranty and/or do not allow excluding or
limitingincidentalorconsequentialdamages.Ifso,theabovelimitationsor
exclusions may not apply to you.
Warranty Procedure:
Provide proof of purchase. A receipt or other dated proof of purchase must
be included with merchandise being returned for a warranty claim to be pro-
cessed.
Call or write for authorization. Before returning any product for a warranty
claim,aReturnAuthorization(RA)numbermustbeobtained.Nomerchan-
disewillbeacceptedwithoutanRA,andfailuretoobtainanRAwillprevent
ordelayprocessingofthewarrantyclaim.ToobtainanRAcall631-963-
5000,orwritetoCarsonWarrantyService,35GilpinAve,HauppaugeNY
11788 with a description of the problem. Include your name, address and
telephone number.
Packagethereturncarefully.Shipperswillnotreimbursefordamagesdueto
insufcientpackaging,evenifthemerchandiseisinsured.PrinttheRAnum-
ber prominently on the top of the package.
Prepayshipping.Insurethepackage.SendittoCarsonWarrantyService,35
GilpinAve.,HauppaugeNY11788.Merchandisemustbeshippedprepaid.
CarsonwillnotacceptmerchandiseC.O.D.
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