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Owner’s manual and assembly instructions: model 153110 natural gas outdoor patio heater 12/4/02
Contact 1-800-762-1142 for assistance.
Do not return to place of purchase.
Troubleshooting
If the problem is: And this condition exists: Then do this
Pilot won’t light
Note: Heater operates at reduced
efficiency below 40ºF (5ºC)
Gas turned off at source
Blockage in orifice or pilot tube
Air in gas line
Igniter fails
Open valve
Clean or replace orifice or pilot tube
Open gas line and bleed it (pressing
control knob in) for not more than 1 - 2
minutes or until you smell gas
Obtain new igniter and replace
Pilot won’t stay lit
Dirt built up around pilot
Connection between gas valve and
pilot assembly is loose
Thermocouple is not operating
correctly
Clean dirt from around pilot
Tighten connection and perform leak
check
Replace thermocouple
Burner won’t light
Gas pressure is low
Blockage in orifice
Control knob is not in ON position
Have a professional check gas system
Clear blockage
Turn control knob to ON
Burner flame is low
Gas pressure is low
Supply hose is bent or kinked
Control knob fully ON
Have a professional check gas system
Straighten hose
Check burner and orifices for blockage
Emitter glows uneven
Note: Bottom 1” of emitter normally does
NOT glow.
Gas pressure is low
Base is not on a level surface
Heater is level
Have a professional check gas system
Place heater on a level surface
Clean burner
Carbon build-up
Dirt or film on reflector and emitter Clean reflector and emitter
Thick black smoke
Blockage in burner Remove blockage and clean burner
inside and outside