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TROUBLE SHOOTING GUIDE
PROBLEM SOLUTION
1. Mower doesn’t run when switch lever is activated. A. Check to make sure safety key has been installed and is
fully seated.
B. Ensure bail handle and switch lever are in “off” position.
Remove safety key, turn mower over and check that blade
is free to turn.
C. Has battery been fully charged? Plug in charger and wait
for green light to come on.
2. Motor stops while mowing. A. Ensure bail handle and switch lever are in “off” position.
Remove Safety Key. Turn mower over and check that blade
is free to turn.
B. Raise cutting height of wheels to highest position and start
mower.
C. Has battery been fully charged? Plug in charger and wait
for green light to come on.
D. Circuit breaker may have tripped. It resets automatically.
Re-set time could be as long as 1 minute. Slow down or
raise cut height.
3. Mower runs but cutting performance is unsatisfactory, A. Has battery been fully charged? (See Problem 1, Solution
“C”.)or does not cut your entire lawn.
B. Ensure bail handle and switch lever are in “off” position.
Remove Safety Key. Turn mower over and check:
*Blade for sharpness
*Deck and discharge chute for clogging.
C. Wheel height adjustment may be set too low for grass
condition. Raise cutting height.
4. Mower is too hard to push. A. Raise cutting height to reduce deck drag on grass. Check
each wheel for free rotation.
5. Mower is abnormally noisy and vibrates. A. Ensure bail handle and switch lever are in “off” position.
Remove Safety Key. Turn mower on side and check blade
to ensure it has not been bent or damaged. If blade is
damaged, replace with a Black & Decker replacement
blade. If the underside of the deck is damaged return
mower to a Black & Decker Authorized service depot.
B. If there is no visible damage to the blade and the mower
still vibrates, return the mower to an authorized Black &
Decker service depot.
NOTE
Should the red light remain on after charging the battery for 24 hours on initial charge, the mower can still be used. The battery
may need to be “conditioned” requiring a few battery charge and discharge cycles before the green indicator light comes on.
THIS IS ONLY A GUIDE INTENDED TO ENABLE YOU TO PERFORM VISUAL CHECKS AND SIMPLE TESTS. SHOULD NONE OF THE
SOLUTIONS PROVIDE SATISFACTION OR IMPROVE PERFORMANCE CALL 1-800-762-6672 TO SPEAK TO A CONSUMER
SERVICE REPRESENTATIVE OR TAKE THIS MOWER TO THE CLOSEST AUTHORIZED BLACK & DECKER SERVICE CENTRE FOR
SERVICING.