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Part No 610428 Form No F022508A
11
GZ Owner’s Manual
Troubleshooting
When servicing engine refer to specific manufacturers engine owner's manual. All engine warranty is covered by the
specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing
engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the
manufacturers national service organization.
To reach:
Subaru (Robin America): 800-277-6246 www.robinamerica.com
American Honda: 800-426-7701 www.honda-engines.com
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT
®
machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim
as follows:
• The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT
Dealer.
• The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or
receipt.
• The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY
GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and
retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
• The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
• The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for
examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was
received.
• The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and
binding.
For online product registration go to www.billygoat.com
Problem Possible Cause Solution
Engine will not start. Stop switch of. Throttle in off position. Engine
not in full choke position. Out of gasoline. Bad
or old gasoline. Spark plug wire disconnected.
Dirty air cleaner.
Check stop switches, throttle, choke
position and gasoline. Connect spark
plug wire. Clean or replace air cleaner.
Or contact a qualified service person.
Abnormal vibration. Loose or out of balance brush or loose engine. Replace brush. Check engine hardware.
Brush Stalls Worn belt or pulleys or both Replace belt and or pulleys
Belt comes off Pulleys not aligned. Bent belt guard Align pulleys. Replace bent guards.
Engine is locked, will not
pull over.
Engine Problem Contact and engine servicing dealer for
en
g
ine problems.