Chapter 30 Troubleshooting
P-2812HNU-51c User’s Guide
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5 If the problem continues, contact your ISP.
I cannot access the Internet through a DSL connection.
1 Check if you set the DSL/WAN switch (on the back of the P-2812HNU-51c) to the
DSL side to have the P-2812HNU-51c use the DSL port for Internet access.
2 Make sure you configured a proper ATM or PTM layer-2 interface and WAN services
with the Internet account information provided by your ISP.
3 If you set up a WAN connection using bridging service, make sure you turn off the
DHCP feature in the LAN screen to have the clients get WAN IP addresses directly
from your ISP’s DHCP server.
I cannot access the Internet through an Ethernet WAN connection.
1 Check if you set the DSL/WAN switch (on the back of the P-2812HNU-51c) to the
WAN side to have the P-2812HNU-51c use the Ethernet WAN port for Internet
access.
2 Make sure you connect the Ethernet WAN port to a DSL modem or router in your
netwrok.
3 Make sure you configured a proper Ethernet layer-2 interface and WAN services
with the Internet account information provided by your ISP.
4 If you set up a WAN connection using bridging service, make sure you turn off the
DHCP feature in the LAN screen to have the clients get WAN IP addresses directly
from your ISP’s DHCP server.
I cannot connect to the Internet using a second DSL connection.
ADSL and VDSL connections cannot work at the same time. You can only use one
type of DSL connection, either ADSL or VDSL connection at one time.
I cannot create multiple connections of the same type.
