Troubleshooting
Problem
Check Solution
Electrical (wall) outlet
Use a correctly operating outlet.
The Connection at front of unit Connection must be secure and not
damaged. Replace adapter or connection
at unit if damage shows.
Main console cable integrity
Replace the cable if the wires are
crimped or cut.
Main console cable connections /
orientation
Make sure the cable is connected
correctly behind the Console and at the
base of the Console Mast.
Console display for cracks or other
damage
Replace the Console if damaged.
No display / not fully displayed / unit will
not turn on
Display
Replace the computer if the Console
does not fully display.
Chest Strap
Make sure that the strap is directly
against skin and contact area is moist.
The Strap must be Polar® compatible.
Interference Move the unit away from sources of
interference (TV, Microwave, etc).
The Unit operates but Telemetric HR not
displayed
The Chest Strap Connect the strap to a functioning Polar®
compatible device to see if it works. If
it does not function, replace the strap.
If strap works with other devices but
not with the elliptical, replace the HR
receiver.
Console displays "E2" error code Check data cable integrity
All wires in cable should be intact. If any
are cut or crimped, replace cable.
Check data cable
connections/orientation
Insure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Console Electronics If tests reveal no other issues, Console
should be replaced.
Main Console cable integrity
All wires in cable must be intact. Replace
the cable if the wires are crimped or cut.
Main Console cable connections /
position
Make sure the cable is correctly
positioned and connected. The small
latch on connector must line up and click
into position.
The Magnet position (requires shroud
removal)
Replace the Flywheel or full primary
assembly if you do not see a magnet.
No speed / RPM reading, Console
displays "E3" error code
RPM Sensor (requires shroud removal)
RPM sensor must be aligned with magnet
and connected to data cable. Re-align
sensor if necessary. Replace if there
is any damage to sensor or connecting
wire.
3636
36
