Diagnostic Information 2-31
5016-001
Paper Tray Options Symptom Table
Power Symptom Table
Symptom Action
Paper feed problem with 250/250
Sheet Paper Tray Option.
Go to the “Options Service
Checks” on page 2-106.
Media fails to pass thru from the
lower attached paper tray option
to the next higher mounted option.
Go to the “Options Service
Checks” on page 2-106.
Paper jam 242 or 243 displays Go to the “Paper Feed Service
Check” on page 2-68.
Printer does not detect:
• Media in tray 2 or tray 3
• Level of media in tray 2 or tray
3
• Size of media in tray 2 or tray 3
• Presence of tray 2 or tray 3
Go to the “Options Service
Checks” on page 2-106.
Symptom Action
No indication the printer is
functioning.
• No LEDs on
• Display off
• No motor movement
Go to the “Power Service Check”
on page 2-72.
Operator panel LED indicator on.
• Printer inoperative
• POR incomplete
Go to the “Power Service Check”
on page 2-72.
Main fan does not run. Go to the “Main Fan Service
Check” on page 2-62.
