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Table 3-2. Troubleshooting (continued)
Problem Possible cause Suggested action Reference
Sc
reen is blank
and power
indicator is
steady amber or
flashing
green
The monitor is in
Standby/Suspend
mode
.
Press any key on the
keyboa
rd or move the
mouse to restore
operation.
.
Check the Power
Options se�ings on
your compute
r.
“Understanding power
management” on page
2-6
The power
indicator is
green, but there
is no image.
The video signal
cable is loose or
disconnected
from the system
or monito
r.
Be su
re the video cable is
connected with the
system
properly.
“Connecting and turning
on your monitor” on
page 1-3
The monitor
brightness and
contrast
are at
the lowest
se�ing.
Adjust the brightness and
contrast se�ing on the
OSD menu.
“Adjusting your monitor
image” on page 2-3
One or mo
re of
the pixels appear
discolo
red
This is
a
characteristic of
the LCD
technology and
is not an LCD
defect.
If the
re are more than
five pixels missing,
contact the Support
Cente
r.
Appendix A, “Service and
Support,” on page A-1
.
Fuzzy lines in
text or
a
blurry image.
.
Horizontal or
vertical lines
th
rough the
image.
.
Image setup
has not been
optimized
.
Your system
Display
Properties
se�ing have
not been
optimized.
Adjust the
resolution
se�ings on your system
to match the native
resolution for this
monitor: 1024
x 768 at 60
Hz.
“Adjusting your monitor
image” on page 2-3
“Manual image setup”
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.
“Selecting
a supported
display mode” on page
2-5
When working in the
native
resolution, you
may find additional
imp
rovements by
adjusting the Dots Per
Inch (DPI) se�ing on
your system.
See the Advanced section
of your system’s display
properties.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor
warms up.
1.
Press at the bo�om of the monitor to open the OSD menu.
2. Use or to select and press to access.
3. Use
or to select Clock and Phase adjustment.
Chapter 3. Reference information 3-3