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12
T
roubleshooting
I
f
y
ou
have
an
y
q
uestions,
p
lease consult the
troubleshootin
g
g
uide
below.
NO
PICTURE
OR
SOUND
Ensure the power button is on.
Ensure the power outlet is operational.
Ensure the power cord is not damaged.
Ensure the power plug is connected
PICTURE
BUT
NO
SOUND
Ensure
the
audio
jacks
are
securely
connected.
Ensure
the
audio
connector
is
not
damaged.
Ensure
the
volume
is
turned
up
in
VOL/CH
setup.
Ensure
you
have
set
the
player's
AUDIO
settings
correctly.
Ensure
you
have
ENTERed
the
correct
AV
input
for
your
TV.
Ensure
the
audio
is
not
set
to
mute.
SOUND
BUT
NO
PICTURE
Ensure
the
video
jacks
are
securely
connected.
Ensure
you
have
ENTERed
the
correct
AV
input
for
your
TV.
Ensure
the
video
connector
is
not
damaged.
Ensure
you
have
set
the
player's
VIDEO
settings
correctly.
POOR
PICTURE
OR
SOUND
Ensure
you
have
set
the
player's
AUDIO
settings
correctly.
Ensure
the
disc
is
not
scratched
or
stained.
Ensure
the
AV
connector
or
the
output
terminal
is
not
damaged.
"BAD
DISC"
DISPLAYED
Ensure the disc is not warped,
damaged or deformed.
Ensure the disc is not badly stained
or damaged.
Ensure the disc format is
compatible with the player.
Please check whether you have
tried to play a software CD. If so,
please restart the player.
REMOTE
NOT
WORKING
Ensure
the
remote
batteries
are
working.
Point
the
remote
control
directly
at
the
player's
IR
sensor.
Remove
any
obstacles
between
the
remote
and
the
IR
sensor.
UNIT
NOT
WORKING
Turn
off
the
power,
and
then
turn
it
on
again.
"NO
DISC"
DISPLAYED
Ensure
you
have
put
the
disc
on
the
tray.
Ensure
the
disc
is
not
upside
down.
Ensure
the
disc
is
not
distorted,
stained
o
r
scratched.