PC-095Troubleshooting Guide 3
Noise
It is important to distinguish between typical noises caused by
upholstery rubbing together, clicking of the electronic recline switch, or
normal functioning of the folding footrest assembly from those that are
out of the ordinary.
Rubbing or squeaking sound
This noise is normal, caused by the body pad rubbing against the side
of the chair. To minimize this noise, Do the following:
1. Reinstall the pads, ensuring that they are centered carefully during
installation.
2. Check to see if there is less clearance between the backrest and the
sides of the chair on one side of the chair than there is on the other. Try
to center the backrest between the two sides of the chair (like you would
a bicycle tire between the two brake pads).
Soft clicking sound when engaging the recline handle
This noise is normal.
Slight mechanical noise when reclining or inclining
The complex mechanism that enables the footrest to continue to fold
inward after the chair is fully inclined emits a minor mechanical sound
when reclining, as it locks, and when inclining, when it unlocks.
Loud popping or clunking sound when reclining
This may indicate a known issue with an earlier version of the footrest
rod and bracket, in which the rod popped upward in the bracket toward
the end of the reclining movement. This in no way affects the
functioning of the chair. However, to resolve this noise issue, replace the
footrest rod/bracket with the newer version. Chair with serial numbers
greater than B952411082 already have the newer-version bracket
installed.
